Terms and Conditions

1. Use of the Website

Magarbo Events provides an online platform where clients can view packages, menus, galleries, and submit event booking requests. Users must provide accurate and complete information when creating an account or booking an event.

2. Account Responsibility

Users are responsible for keeping their login credentials secure. Any activity made using the user’s account will be considered authorized by the account owner unless reported immediately.

3. Booking Requests

• All submitted bookings are subject to review and approval by the Magarbo Events admin.
• A booking is not considered confirmed until it has been reviewed and approved.
• Clients must provide correct event details, including date, time, venue, service type, package, menu, and special requests.
• Magarbo Events may contact the client for clarification before approving a booking.

4. Downpayment Policy

A minimum downpayment of ₱2,000 is required for booking processing and confirmation. The client may pay more than the minimum amount if preferred. Any paid amount will be reflected in the client’s payment record and remaining balance.

5. Pricing and Balance

• Package and menu prices may vary depending on venue size, customization requests, guest count, and event requirements.
• The final price may be updated by the admin after reviewing the booking details.
• Any remaining balance must be settled based on the payment arrangement agreed upon with Magarbo Events.

6. Cancellation and Refund Policy

Clients cannot directly cancel a booking with an automatic refund. If a booking needs to be declined or cancelled, it must be reviewed by the Magarbo Events admin first.

• Refunds are only processed when the admin declines or approves the refund request.
• Approved refunds may be returned through GCash or cash upon pick-up/arrangement.
• If a return/refund is approved, Magarbo Events may refund 75% of the paid amount, depending on the situation and preparation already made.
• No refund is guaranteed unless confirmed by the admin.

7. Event Changes and Client Requests

Any changes to event details, venue, menu, package, or special instructions must be communicated as early as possible. Magarbo Events will try to accommodate changes, but approval may depend on availability, preparation status, and additional costs.

8. Client Responsibilities

• The client must ensure that the venue is accessible and suitable for the requested service.
• The client must provide accurate contact information for coordination.
• The client must be available for confirmation messages, payment updates, and event coordination.

9. Privacy and Data Use

Magarbo Events collects user information such as name, contact number, email address, event details, booking history, and payment-related records for booking, communication, and service processing. Personal information will be handled responsibly and will not be sold to unauthorized third parties.

10. Website Updates

Magarbo Events may update these Terms and Conditions when necessary. Continued use of the website after updates means the user accepts the revised terms.